Each of our Rick’s Plumbing Service vehicles is fitted with a state-of-the-art GPS tracking system. This GPS hi-tech equipment uses satellite signals to transmit a time and signal location of our service vehicles. This location is then displayed on a secure, gridded web-based mapping system.
At Rick’s Plumbing Service we maximize the use of advanced technology to improve our efficiency. Our durable, accurate and incredibly quick tracking system allows us to have instant visibility of our technicians out on the road.
Helping Us Maintain Our High Quality Service
Our vehicle GPS tracking system allows us to assign new jobs to the closest Technician and it provides us with all the relevant information needed so that traffic jams can be avoided and the most efficient routes can be taken.
This improves our response times and gives us the ability to provide more accurate and better informed call times which in turn help us to maintain the high level of quality service that we are known for.
By having all the relevant information in our office, our call center staff have easy access to data that will enable them to answer inquiries rapidly and accurately.
Any discrepancies over time arrival and duration of jobs can be cleared up in no time as we can cross reference invoices and time sheets with tracking data. We are happy to provide a vehicle site report at a customer’s request.
Our tracking system also allows us to manage and improve the road safety of our technicians. By monitoring the driving style and behavior of our technicians we can eliminate dangerous and aggressive driving such as speeding, harsh acceleration, and hard breaking. We ensure that all our technicians drive safely and sensibly.
Reducing Ricks Carbon Footprint
Here at Rick’s Plumbing Service, we are very aware of our environmental impact and are always looking at ways to reduce our CO2 emissions.
By allocating new jobs to the nearest technicians and directing them on the most efficient routes that avoid traffic jams less we reduce fuel consumption, which ultimately reduces our CO2 emissions and our carbon footprint.
At Rick’s Plumbing Service, our technicians will arrive on time and will perform all work to code with top grade material, assuring your family and home’s safety. Work is done efficiently and upon completion, all jobs are followed by a thorough clean up, and complete respect is given to your home. Our trucks are stocked with a wide selection of repair items, tools, and emergency equipment enabling us to provide service 24 hours a day, seven days a week. If you would like to schedule a service appointment, click here or you can call us at 817-558-9093.
Ricks Plumbing Service specializes in residential and commercial plumbing services. Family-owned and operated since 1999, we have built our reputation on over a decade of superior customer care and expert service. With quality, reliability and efficiency always in mind, Ricks Plumbing Service is committed to providing outstanding service and quality work.